The foundation of NPS Academy 

At NPS Academy, everything starts with one belief: growth begins with listening, understanding and taking action. Customer loyalty doesn't happen by accident; it's built by organizations that enjoy learning from feedback, put people first and use technology wisely.

The foundation of NPS Academy stands on three pillars: strategy, people and technology.
With genuine energy and years of international experience in NPS implementation, project management and IT, I help organizations bring these elements together in one clear and measurable approach.

The strength of NPS Academy lies in simplicity and enthusiasm: turning insight into action and action into results. Whether through customer research, team development or AI-driven analysis, every step is designed to boost loyalty, motivation and growth.

At NPS Academy, we believe customer focus only works when it lives within the organization. And that starts with enthusiasm.